Zain Group

مجموعة زين
AA RatingTechnology & TelecomsPremier Market Telecommunications2025 AssessmentAA (stable)
www.zain.comLinkedInXInstagramYouTubeMSM v2.1 · 154 Criteria
AA
Mnakh Rating
85.4
/ 100
Environmental30%
8.95
90% achievement · 4 subcategories
▼-0.05 vs 2024
Contributes 26.85 / 30
Social40%
8.15
82% achievement · 5 subcategories
▲+0.40 vs 2024
Contributes 32.6 / 40
Governance30%
8.65
87% achievement · 5 subcategories
▲+0.85 vs 2024
Contributes 25.95 / 30
AA · 85.4
CC
0–29.99
CCC
30–39.99
B
40–49.99
BB
50–59.99
BBB
60–69.99
A
70–79.99
AA
80–89.99
AAA
90–100
Sector Rank
#1 / 3
/ 3 · Technology & Telecoms
Overall Rank
#2
of 46 assessed
Strongest Pillar
E 8.95
Environmental · 90%
R&C Deduction
0.00
No controversies
Sector Peers — Technology & TelecomsTop 3 of 3
1
Zain Group
85.4
AA
2
Ooredoo Kuwait
74.8
A
3
stc Kuwait
74.7
A
Key Findings

Executive Summary

Zain demonstrates strong ESG performance across most dimensions, with particular excellence in environmental management through SBTi-approved net-zero targets, comprehensive emissions reporting, and significant carbon reductions. The company maintains robust governance frameworks with extensive transparency, regulatory compliance certifications, and comprehensive ethics programs. Social performance is solid with substantial community investment, comprehensive training programs, and systematic supply chain sustainability, though workplace safety metrics and board diversity present improvement opportunities.

Year-over-Year Analysis

vs 2024

Zain maintained strong ESG performance in 2025 with continued excellence in environmental management and governance transparency. The company sustained its leadership in carbon management while strengthening compliance frameworks through ISO 37301 certifications. Social performance remained stable with continued community investment and training programs, though some areas showed modest declines from 2024 levels.

Environmental

Environmental pillar remained strong with E1 maintaining excellence at 9.5, while E2 declined from 8.5 to 7.5 and E3 decreased from 9 to 8.5. E4 showed significant improvement from 8 to 6, reflecting enhanced focus on waste and water management baseline establishment.

Social

Social pillar showed mixed performance with S1 maintaining 7.5, S2 declining from 8 to 6, S3 declining from 7.5 to 6, S4 declining from 8 to 7, while S5 improved from 8.5 to 7. Overall social performance reflected continued community investment but challenges in workplace safety and diversity advancement.

Governance

Governance pillar remained stable with G1 maintaining 9, G2 declining slightly from 9 to 8.5, G3 declining from 7 to 6, G4 declining from 5 to 4, and G5 declining from 9 to 8. The pillar maintained strong transparency and compliance while facing challenges in board composition and sustainable finance integration.

Key Improvements
E4 waste and water management baseline establishment with comprehensive policy frameworks and initial measurement systems
G2 regulatory compliance strengthened through ISO 37301 certifications in Kuwait and Bahrain operations
Key Regressions
E2 energy management declined from 8.5 to 7.5 despite renewable energy deployment progress
S2 workplace safety declined from 8 to 6 with reduced focus on occupational health metrics
G4 board composition declined from 5 to 4 with continued lack of diversity progress
Outlook

Zain is well-positioned to maintain ESG leadership through continued environmental excellence and governance transparency. Key focus areas for 2026 should include advancing board diversity, enhancing workplace safety metrics, and developing comprehensive sustainable finance products to support long-term value creation.

Strengths

Industry-leading carbon management with SBTi-approved net-zero targets, 11.37% emissions reduction, and comprehensive Scope 1-3 external assurance
Comprehensive ESG reporting with multi-framework implementation (GRI, SASB, TCFD) and extensive Ernst & Young external assurance
Strong regulatory compliance with ISO 37301 certifications and zero violations across corruption, data breaches, and discrimination

Areas for Improvement

Board diversity with 0% female representation and limited independence (20%) despite proper governance structures
Workplace safety metrics lacking specific occupational health indicators like LTIFR and third-party safety certifications
Sustainable finance integration requiring enhanced green bonds, ESG-linked financing, and systematic investment screening
Performance Overview
Subcategory Radar
14 subcategories · 0–10
E1E2E3E4S1S2S3S4S5G1G2G3G4G5
20252024
Pillar Contribution
of 85.40 total
85.4
Total
Environmental
26.85 / 30 · 31.4%
Social
32.6 / 40 · 38.2%
Governance
25.95 / 30 · 30.4%
Subcategory Treemap
Size = weight · Color = pillar
E110
Carbon Emissions Reduction · W:12
S19
Community Investment & · W:12
S38
Diversity, Inclusion & · W:12
E27.5
Energy Efficiency & · W:9
G19.5
Transparency & ESG · W:9
S27
Workplace Well-being & · W:8
E310
Climate Change Adaptation · W:6
G29.5
Compliance with ESG · W:6
G38.5
Sustainable Finance & · W:6
G46.5
Board Diversity & · W:6
S48
Education & Sustainability · W:4
S58.5
Sustainable Supply Chain · W:4
E47
Water & Waste · W:3
G59
Ethics & Anti-Corruption · W:3
Pillar Details
8.95
out of 10
Achievement90%
Contribution26.85 / 30
Weight30%
Subcategories4
E1Verified
Carbon Emissions Reduction
10
▲+0.5 vs 2024
/10
Weight: 12
100% achievement
E2
Energy Efficiency & Renewable Energy
7.5
▼-1.0 vs 2024
/10
Weight: 9
75% achievement
E3Verified
Climate Change Adaptation
10
▲+1.0 vs 2024
/10
Weight: 6
100% achievement
E4
Water & Waste Management
7
▼-1.0 vs 2024
/10
Weight: 3
70% achievement
Score Calculation
1
Pillar Scores
E: 8.95
S: 8.15
G: 8.65
Weighted averages (0\u201310)
2
Apply Weights
85.40
(8.95×3)+(8.15×4)+(8.65×3)
E:30% S:40% G:30%
3
R&C Deduction
−0.00
No controversies
4
Final Score
85.40
Range: 80–89.99
★
Rating
AA
Mnakh Index Rating
ESG Activities
Activity Summary
37 activities in 2026
Environmental
1
Social
34
Governance
2

Counted once per program · Mnakh-verified distinct deliveries counted separately · third-party records excluded

Recent Activities

View all →
SS3S417 Oct 2026

Zain Sponsors Watheefti Career Fair to Expand Kuwaiti Youth Employment

Zain Group sponsored and participated in the fifth edition of the 'Watheefti' career fair, held at The Arena in Kuwait on 17 October 2026 under the patronage of the Minister of State for Youth and Sports Affairs, alongside more than 120 public and private sector organizations. Zain used its booth to present career pathways, graduate and training opportunities, and roles in AI, cybersecurity, data science and digital innovation to Kuwaiti job seekers and university students. The participation forms part of the company's ongoing national talent attraction and development efforts; no participant or hiring figures were disclosed.

5th EditionMore than 120 Participating organizations at fair
Watheefti Career Fair, Ministry of State for Youth and Sports Affairs
SS47 Oct 2026

Zain Partners to Launch Agentic AI Training Program for Business Leaders

Zain Group's Kuwait operation (Zain) announced a strategic partnership with Itlaq Consulting, alongside Kuwait's Communications and Information Technology Regulatory Authority (CITRA), the US Embassy in Kuwait, Gulf University for Science and Technology (GUST), and several academic and business community partners, to launch 'The Agentic AI Experience' in Kuwait. The intensive training program, running November 2 to December 2, 2026 at GUST, targets business owners, executives, and non-technical leaders to build practical skills in deploying AI agents within their organizations.

November 2 – December 2, 2026 Program duration3 sessions/week, 6:00–9:00 PM Kuwait time Session schedule
Itlaq Consulting, CITRA, US Embassy in Kuwait, GUST Startup Lab, Sabah Al-Ahmad Center for Talent and Creativity, Kuwaiti Cinema Company, BPG, American Chamber of Commerce in Kuwait, Kuwaiti Economic Society, Kuwaiti Engineers Society, Kuwaiti SME Society
SS4S34 Oct 2026

Zain Extends Robotics Championship Partnership with Kuwait University

Zain Group (Zain) announced its fourth consecutive year as strategic partner of the Kuwait National Robotics Championship (KNRC), organized with Kuwait University, the Public Authority for Youth and Sports, and the Ministry of Education. The 2027 season introduces a new 'Zain Innovation' award for university students, a recurring girls' empowerment workshop in robotics and STEM, and a new 'Zain Future Makers' program allowing employees' children (ages 6-17) to compete as dedicated teams for the first time.

4th consecutive year Partnership duration2 (ages 6-12 and 13-17) Zain Future Makers teams5 Participants per team
Kuwait University, Public Authority for Youth and Sports, Ministry of Education, Al-Sayer Group, Warba Bank, Kuwait Technical College, Kuwait College of Science and Technology, Scientific Center
SS4S121 Sept 2026

Zain Concludes Kuwait Codes 2026 Season for Nearly 1,000 Young Participants

Zain Group concluded the 2026 season of the 'Kuwait Codes' program, delivered in partnership with CODED Academy, with a closing ceremony at Al Shaheed Park on 21 September 2026 where student projects were showcased and the Zain Award for Youth and Community was presented. The season trained nearly 1,000 young participants across three tracks — cybersecurity, Python programming with AI, and AI web development — and included hosting around 200 students at Zain's Shuwaikh headquarters. The five-year partnership has reached more than 5,500 students to date.

Nearly 1,000 Participants in 2026 seasonMore than 5,500 Cumulative students reachedNearly 200 Students hosted at Zain headquarters
CODED Academy
SS3S1S420 Sept 2026

Zain Partners with Kuwait Sports Club for the Deaf on Sign Language Access

Zain Group signed a memorandum of understanding with the Kuwait Sports Club for the Deaf on 20 September 2026, coinciding with the International Day of Sign Languages, covering accessibility, training, digital services and professional development for the deaf and hard-of-hearing community. Zain launched the first phase of a video remote sign language interpretation service for deaf customers at its Avenues and Kout Mall branches, connecting them with certified interpreters from the club, alongside a Kuwaiti Sign Language digital library of more than 200 phrases across five themes released as an open resource. The partnership also includes employee sign language training, sign-integrated video content on Zain channels from 20-24 September, dedicated offers for over 370 club members, and 5G Advanced connectivity installed at the club premises.

200+ Sign language phrases in digital library5 Thematic sections in digital library2 (Avenues, Kout Mall) Branches with video sign interpretation (phase one)
Kuwait Sports Club for the Deaf
Methodology: MSM v2.1 · 154 CriteriaAssessment: 2025Weights: E:30% · S:40% · G:30%